PRIVACY POLICY

Effective Date: June 2026 Business Name: Rank Pilot Website: https://d2c.rankpilot.net Contact: 9309851078 | raza@rnkpilotnet

1. Information We Collect

When you visit our website or fill out any form on our site, we may collect the following information:

Information you provide directly:

  • Your full name
  • Your WhatsApp number and phone number
  • Your email address
  • Your brand name and product details
  • Your business revenue information
  • Any other information you voluntarily share in our forms or during calls

Information collected automatically:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referring website or advertisement that brought you to our site

Tracking technologies: We use the Meta Pixel (Facebook Pixel) and Google Analytics 4 on our website. These tools collect anonymised data about your browsing behaviour to help us improve our advertising and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and schedule strategy calls
  • To send you WhatsApp messages related to your booking or enquiry
  • To send you email communications related to your project or enquiry
  • To deliver the services you have engaged us for
  • To improve our website and marketing campaigns
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

3. WhatsApp Communication

By submitting your WhatsApp number through any form on our website, you consent to receiving WhatsApp messages from Rank Pilot related to your enquiry, booking, and project updates. You may opt out at any time by replying STOP to any message or contacting us directly.

4. Meta Pixel and Advertising

Our website uses the Meta Pixel to measure the effectiveness of our advertising, build custom audiences, and improve our ad targeting. This means Meta (Facebook) may receive information about your visit to our website and associate it with your Facebook or Instagram profile if you have one.

We also use Meta’s Conversions API, which sends certain event data from our server directly to Meta. This data is used solely for advertising optimisation purposes.

You can opt out of Meta’s data use for advertising by visiting your Facebook Ad Preferences settings at facebook.com/ads/preferences.

5. Google Analytics

We use Google Analytics 4 to understand how visitors use our website. This tool collects anonymised data including pages visited, time on site, and general location. Google may use this data in accordance with their own privacy policy available at policies.google.com/privacy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. Data Storage and Security

Your personal data is stored securely and accessed only by authorised members of the Rank Pilot team. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

We retain your personal information for as long as necessary to provide our services and fulfil our legal obligations. Enquiry data is typically retained for up to 2 years.

7. Third-Party Services

We use the following third-party services which may process your data:

  • Meta (Facebook/Instagram): Advertising and pixel tracking
  • Google: Analytics and calendar services
  • Fluent Booking: Appointment scheduling

Each of these services operates under their own privacy policy. We encourage you to review them.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for communications at any time
  • Opt out of marketing communications

To exercise any of these rights, contact us at [Your Email] or via WhatsApp at [Your Number].

9. Cookies

Our website uses cookies to improve your browsing experience and enable our tracking tools. By continuing to use our website, you consent to our use of cookies. You can control cookie settings through your browser preferences.

10. Children’s Privacy

Our services are intended for business owners and adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rank Pilot WhatsApp: 9309851078 Email: raza@rankpilot.net Website: https://d2c.rankpilot.net